What is WestTech LLC? RockVent LLC is an online shopping platform that focuses on providing high-quality home furnishings. We are committed to providing customers with a diverse selection of products to meet the needs of different families, from furniture to decorations.
How to shop on WestTech LLC? You just need to browse our website, select the products you are interested in, click Add to Cart, and follow the checkout process to complete the payment. Register an account for a more convenient shopping experience.
Can I change or cancel my order? Within 24 hours after the order is confirmed, you can request to change or cancel the order through our customer service team. If the order has been shipped, it cannot be changed or cancelled.
What payment methods does WestTech LLC provide? We support a variety of payment methods, including credit cards, debit cards, PayPal and other online payment methods. All transactions are processed through a secure payment platform to ensure the safety of your information.
What is the return and exchange policy of the product? If you are not satisfied with the purchased product, we provide a return and exchange service within 30 days. Please make sure that the product is unused and in its original packaging.
How do I contact customer service? You can contact us through our Contact Us page or send an email to smrtkabrandon@gmail.com and our customer service team will respond to you as soon as possible. You can also call our customer service hotline for inquiries.
Do your products have a warranty? Most products are covered by the manufacturer’s warranty. Please refer to the product manual or contact our customer service for specific warranty terms and scope.
How do I stay updated about new products or promotions? You can get the latest information about new products and promotions by subscribing to our email newsletter.