REFUND AND RETURNS POLICY Thank you for choosing WestTech LLC! We are committed to providing you with high-quality products. If you are not satisfied with your purchase, we will do our best to ensure that you can process a smooth refund. Please read the refund policy below:
Refund Application Time Limit You can apply for a refund within 30 days after receiving the product. Refund requests after 30 days will not be accepted.
Refund Conditions ●The product must be in new, unused condition and fully packaged. ●All accessories and documents (such as manuals, warranty cards, etc.) must be returned together.
Refund Process ●Please contact our customer service team by email or phone with your order number and the reason for the refund. ●We will provide you with a return address and detailed return instructions. ●Please package the product as described and indicate your order number on the package. ●Once the product is returned, we will inspect it and notify you of the refund status within 5-7 business days.
Refund Method Refunds will be processed through the method you originally paid. Please note that bank processing time may cause the refund to arrive in your account differently.
Shipping Policy ● If the return is due to product defects or wrong goods, we will bear the relevant shipping costs. ● For returns due to personal reasons (such as dislike, wrong size, etc.), the shipping costs are borne by the customer.
Contact Us If you have any questions about our refund policy or need further assistance, please feel free to contact us: ●Email: xiaomengsun@westtechstore.com Thank you for your support and trust in WestTech LLC, we look forward to providing you with excellent service!
